[ WebToolTip.com ] Udemy - ISO - IEC 20000-1 - 2018 - Service Management System Essentials

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[ WebToolTip.com ] Udemy - ISO - IEC 20000-1 - 2018 - Service Management System Essentials

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种子哈希：9b1107419e60973cfaa8d2b603ca3f2f43453b5a
文件大小： 1.48G
已经下载：2次
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收录时间：2025-08-31
最近下载：2025-09-08

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文件列表

  • ~Get Your Files Here !/4 - Designing and Transitioning Services/5 -Continuous Improvement in Service Design and Transition.mp4 45.4 MB
  • ~Get Your Files Here !/4 - Designing and Transitioning Services/3 -Managing Change through the Service Transition Process.mp4 44.6 MB
  • ~Get Your Files Here !/4 - Designing and Transitioning Services/4 -Service Testing and Validation.mp4 43.7 MB
  • ~Get Your Files Here !/5 - Service Delivery Processes/1 -Understanding Service Delivery Processes.mp4 43.4 MB
  • ~Get Your Files Here !/5 - Service Delivery Processes/2 -Service Level Agreements (SLAs) Purpose and Design.mp4 41.9 MB
  • ~Get Your Files Here !/10 - Tips and Tricks for Success/6 -Putting It All Together Actionable Strategies for Success.mp4 40.7 MB
  • ~Get Your Files Here !/10 - Tips and Tricks for Success/3 -Effective Communication and Stakeholder Engagement.mp4 40.4 MB
  • ~Get Your Files Here !/10 - Tips and Tricks for Success/4 -Leveraging Technology for Operational Efficiency.mp4 37.6 MB
  • ~Get Your Files Here !/10 - Tips and Tricks for Success/5 -Cultivating a Culture of Continuous Improvement.mp4 37.4 MB
  • ~Get Your Files Here !/10 - Tips and Tricks for Success/2 -Strategic Planning for Long-Term Success.mp4 37.2 MB
  • ~Get Your Files Here !/9 - Auditing and Improving SMS/5 -Continual Improvement of the SMS.mp4 36.2 MB
  • ~Get Your Files Here !/9 - Auditing and Improving SMS/3 -Conducting the SMS Audit.mp4 35.1 MB
  • ~Get Your Files Here !/1 - Introduction to ISOIEC 20000-12018/2 -The Importance of ISOIEC 20000-12018 in Service Management.mp4 35.0 MB
  • ~Get Your Files Here !/10 - Tips and Tricks for Success/1 -Integrating Knowledge The Pillars of a Successful SMS.mp4 34.4 MB
  • ~Get Your Files Here !/1 - Introduction to ISOIEC 20000-12018/1 -Understanding ISOIEC 20000-12018.mp4 33.6 MB
  • ~Get Your Files Here !/8 - Implementing and Managing SMS/1 -Planning for SMS Implementation.mp4 32.1 MB
  • ~Get Your Files Here !/9 - Auditing and Improving SMS/4 -Reporting Audit Findings and Nonconformities.mp4 32.1 MB
  • ~Get Your Files Here !/4 - Designing and Transitioning Services/1 -Principles of Service Design.mp4 32.0 MB
  • ~Get Your Files Here !/7 - Resolution Processes and Control Processes/1 -Overview of Resolution Processes in Service Management.mp4 31.9 MB
  • ~Get Your Files Here !/5 - Service Delivery Processes/4 -Budgeting and Accounting for Services.mp4 31.7 MB
  • ~Get Your Files Here !/7 - Resolution Processes and Control Processes/3 -Problem Management Preventing Recurrences.mp4 31.6 MB
  • ~Get Your Files Here !/3 - Understanding the Requirements of A Service Management System (SMS)/3 -Leadership and Commitment in Service Management.mp4 31.6 MB
  • ~Get Your Files Here !/1 - Introduction to ISOIEC 20000-12018/3 -Historical Evolution of Service Management Standards.mp4 31.6 MB
  • ~Get Your Files Here !/1 - Introduction to ISOIEC 20000-12018/4 -ISOIEC 20000-12018 in Your Organization's Service Management System.mp4 31.0 MB
  • ~Get Your Files Here !/8 - Implementing and Managing SMS/3 -Developing and Documenting SMS Processes.mp4 30.9 MB
  • ~Get Your Files Here !/7 - Resolution Processes and Control Processes/4 -Service Request Fulfillment Processes and Best Practices.mp4 30.8 MB
  • ~Get Your Files Here !/9 - Auditing and Improving SMS/1 -Introduction to Auditing the Service Management System (SMS).mp4 30.6 MB
  • ~Get Your Files Here !/4 - Designing and Transitioning Services/2 -Service Transition Planning.mp4 30.5 MB
  • ~Get Your Files Here !/8 - Implementing and Managing SMS/2 -Building a Cross-Functional Implementation Team.mp4 30.5 MB
  • ~Get Your Files Here !/6 - Relationship Processes/1 -The Importance of Relationship Processes in Service Management.mp4 29.8 MB
  • ~Get Your Files Here !/5 - Service Delivery Processes/3 -Service Reporting Essentials.mp4 29.8 MB
  • ~Get Your Files Here !/7 - Resolution Processes and Control Processes/2 -Incident Management Key Concepts and Best Practices.mp4 29.7 MB
  • ~Get Your Files Here !/8 - Implementing and Managing SMS/5 -Monitoring, Review, and Continuous Improvement.mp4 29.6 MB
  • ~Get Your Files Here !/5 - Service Delivery Processes/5 -Managing Service Performance and Improvement.mp4 29.4 MB
  • ~Get Your Files Here !/7 - Resolution Processes and Control Processes/5 -Control Processes in Service Management.mp4 29.1 MB
  • ~Get Your Files Here !/8 - Implementing and Managing SMS/4 -Training and Education for Successful SMS Adoption.mp4 29.0 MB
  • ~Get Your Files Here !/2 - Key Terms and Definitions in ISOIEC 20000-12018/3 -The Role of Stakeholders in Service Management.mp4 28.8 MB
  • ~Get Your Files Here !/3 - Understanding the Requirements of A Service Management System (SMS)/4 -Planning for the SMS.mp4 28.7 MB
  • ~Get Your Files Here !/6 - Relationship Processes/3 -Business Relationship Management (BRM) Best Practices.mp4 28.6 MB
  • ~Get Your Files Here !/3 - Understanding the Requirements of A Service Management System (SMS)/5 -Support and Resources for the SMS.mp4 28.6 MB
  • ~Get Your Files Here !/2 - Key Terms and Definitions in ISOIEC 20000-12018/2 -Understanding Service Management Concepts.mp4 28.2 MB
  • ~Get Your Files Here !/6 - Relationship Processes/5 -Challenges and Solutions in Relationship Management.mp4 27.8 MB
  • ~Get Your Files Here !/3 - Understanding the Requirements of A Service Management System (SMS)/2 -Establishing Context and Scope of the SMS.mp4 27.7 MB
  • ~Get Your Files Here !/6 - Relationship Processes/4 -Supplier Management and Partnerships.mp4 26.9 MB
  • ~Get Your Files Here !/6 - Relationship Processes/2 -Effective Communication Methodologies.mp4 26.3 MB
  • ~Get Your Files Here !/2 - Key Terms and Definitions in ISOIEC 20000-12018/1 -Essential Terminology in ISOIEC 20000-12018.mp4 26.2 MB
  • ~Get Your Files Here !/3 - Understanding the Requirements of A Service Management System (SMS)/1 -Overview of Service Management System (SMS) Requirements.mp4 26.0 MB
  • ~Get Your Files Here !/9 - Auditing and Improving SMS/2 -Planning and Preparing for an SMS Audit.mp4 25.9 MB
  • ~Get Your Files Here !/2 - Key Terms and Definitions in ISOIEC 20000-12018/4 -Terminology Related to Service Level Agreements (SLAs).mp4 25.2 MB
  • Get Bonus Downloads Here.url 180 Bytes
  • ~Get Your Files Here !/Bonus Resources.txt 70 Bytes

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